Pandemic Plan - Martin Bros. Distributing

IMPORTANT - CUSTOMERS: For complete information, customers are strongly encouraged to visit our Coronavirus Customer Information & Updates page.

Martin Bros. is actively monitoring the global outbreak of coronavirus disease 2019 (COVID-19) as well as its potential impact on employees, customers and those our customers serve. In the midst of incredibly uncertain times, we do know that there are precautions we can all take to reduce the likelihood that we will be exposed to COVID-19 and other communicable diseases.

Encouraging the following good practices can aid in preventing the spread of all communicable diseases:

  • Stay home when you are sick.
  • Wash your hands frequently with warm, soapy water for at least 20 seconds.
  • Cover your mouth with tissues when coughing or sneezing, and discard used tissues in the trash. You can also cough into your inner elbow.
  • Avoid others who are sick.
  • Clean and disinfect high-touch surfaces often.

What Is Martin Bros. Doing To Keep Everyone Safe?

Restricted Travel

In our commitment to employee and customer safety, all non-essential business travel has been suspended until further notice. This includes all commercial travel modes (plane, train, mass transit) for business reasons.

Known Contact with Persons Diagnosed with COVID-19

Individuals who have knowingly had close contact with a person diagnosed with COVID-19 is required to contact Human Resources and self-quarantine.

Martin Bros. will require an employee who has been exposed to the virus to stay at home for a minimum of 14-days symptom-free, consistent with CDC guidance.

The decision to discontinue home isolation for a confirmed case of COVID-19 will be made on a case-by-case bases, in consultation with healthcare providers and state and local health departments.

Person-to-Person Contact

In an effort to minimize person-to-person contact, Martin Bros. employees have been asked to replace in-person meetings with phone or online/video conferencing with clients and other business units, when possible.


All drivers have been equipped with face masks as well as hand sanitizing gel and will wear them when delivering for any customer that asks.

All customers in quarantine/isolation will receive deliveries to their current assigned location OR an alternate location identified by the customer.

Account Representatives

Account Representatives will be permitted to visit customers for essential business under the following conditions:

  1. The rep resides in a county that is open
  2. The business is located in a county that is open

If you have any additional questions regarding Martin Bros. practices and procedures or item availability, please contact us.

We know these are trying times, and we continue our efforts to stay in communication with our valued partners in the hopes it will alleviate some of the concerns you may be experiencing. We thank you for your continued efforts to keep yourselves and those around you safe.

We all continue to take necessary precautions to fight the spread of COVID-19. At Martin Bros., amidst all of this uncertainty, we know one thing for certain: physical distance may prevent us from being with one another, but we can still find ways to work together for the betterment of those we serve.

As the environment changes and protocols are adjusted in an effort to keep everyone safe, we will update this page and notify our customers on the homepage of our customer website.

We are better together!

Martin Bros. Supports Senior Living Customers During The Pandemic

Click here to view a timeline of showing the steps Martin Bros. took to ensure the well-being of vulnerable senior living residents during the pandemic.

Additional Resources


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